CLIENT SERVICES
Explore beyond the mere purchase of jewelry; at GULABAE, you invest in relationships, stories, and enchantment. Embark on a journey of lifelong connections, joy, and pure magic with GULABAE, where our exceptional customer support team operates around the clock to assist you in finding your dream jewels.
From furnishing precise details and sizing assistance for our magnificent jewels to aiding you in selecting the perfect piece that complements your style, or even customizing a piece that aligns with your budget and defines your personal style at its finest – GULABAE caters to all your needs.
Our commitment is to deliver unparalleled customer service. Comprising a team of young and dedicated professionals, we believe in establishing enduring relationships with our clients. The GULABAE experience is designed to captivate you, as our team leaves no stone unturned to provide nothing but the absolute best.
Our team is eager to assist you with:
Sizing, material, and workmanship details, along with a pricing breakdown of your selected jewels.
In-store pickup from our flagship store or assistance with any delivery delays.
Facilitating changes to your purchased jewel, whether for size adjustments or if you choose to initiate an exchange or return.
Providing additional support for surprise gift orders to enhance the gifting experience.
Addressing any inquiries related to our policies, gift cards, promotional campaigns, and payment options.
Furthermore, our team offers advice and services to personalize, restore, or simply preserve your cherished jewels. Exclusive bridal appointments are available, curated with the Founder and Chief Designer, to craft designs that are unparalleled and truly bespoke, tailored to the personal style and ideation of the bride.
Step into the GULABAE store, a one-stop-shop where you can peruse an inventory of over 1000 breathtaking jewels on display, finding a perfect piece for every occasion – whether it's for daily wear, festive celebrations, or bridal moments.
Backing each jewel is GULABAE's hassle-free lifelong buy-back and exchange policy. For inquiries, reach out to us via email at gulabaejewels.com, through live chat on our website, or by calling us at +91 9811114880 and +91 9811012100, Monday to Saturday, from 11 am to 7 pm IST.
From furnishing precise details and sizing assistance for our magnificent jewels to aiding you in selecting the perfect piece that complements your style, or even customizing a piece that aligns with your budget and defines your personal style at its finest – GULABAE caters to all your needs.
Our commitment is to deliver unparalleled customer service. Comprising a team of young and dedicated professionals, we believe in establishing enduring relationships with our clients. The GULABAE experience is designed to captivate you, as our team leaves no stone unturned to provide nothing but the absolute best.
Our team is eager to assist you with:
Sizing, material, and workmanship details, along with a pricing breakdown of your selected jewels.
In-store pickup from our flagship store or assistance with any delivery delays.
Facilitating changes to your purchased jewel, whether for size adjustments or if you choose to initiate an exchange or return.
Providing additional support for surprise gift orders to enhance the gifting experience.
Addressing any inquiries related to our policies, gift cards, promotional campaigns, and payment options.
Furthermore, our team offers advice and services to personalize, restore, or simply preserve your cherished jewels. Exclusive bridal appointments are available, curated with the Founder and Chief Designer, to craft designs that are unparalleled and truly bespoke, tailored to the personal style and ideation of the bride.
Step into the GULABAE store, a one-stop-shop where you can peruse an inventory of over 1000 breathtaking jewels on display, finding a perfect piece for every occasion – whether it's for daily wear, festive celebrations, or bridal moments.
Backing each jewel is GULABAE's hassle-free lifelong buy-back and exchange policy. For inquiries, reach out to us via email at gulabaejewels.com, through live chat on our website, or by calling us at +91 9811114880 and +91 9811012100, Monday to Saturday, from 11 am to 7 pm IST.